Student Services Receptionist

About the Role

We are seeking to appoint an enthusiastic, well qualified and skilled Student Services Receptionist to join our welcoming, successful and growing school, starting in September 2025 or sooner, dependent on successful applicants availability.

What skills and experience we're looking for

Experience of working in a front-facing customer service or administrative role, preferably within a school or educational setting
Confident in the use of IT systems including Microsoft Office, email, internet, and Management Information Systems (MIS) such as Bromcom
Strong organisational and time management skills with the ability to prioritise workload effectively
Excellent verbal and written communication skills with the ability to communicate clearly and professionally with a wide range of people
Experience in dealing with confidential information in a discreet and professional manner
Ability to remain calm under pressure and handle challenging situations with empathy and professionalism
Knowledge of safeguarding procedures and an understanding of the importance of child protection in an educational environment
Ability to work independently with minimal supervision, and as part of a team
Understanding of the importance of a professional front-of-house presence and first impressions
Experience of managing multiple tasks simultaneously in a busy environment
A helpful, positive, and approachable manner with a focus on providing excellent customer service
Commitment to supporting the school’s vision, values, and ethos

What the school offers its staff

Competitive Salaries
Pension Scheme
Competitive holiday entitlement
Opportunities for flexible working
Access to high quality CPD including National Professional Qualification
Cycle to work scheme
Employee assistance programme
Season Ticket Loans

Further details about the role

How to apply

To apply, please download the application form and job description from this page and submit to recruitment@tcset.org.uk. For further help or information, telephone 0203 873 2290.

Equality, Diversity and Inclusion

The Charter Schools Educational Trust is committed to equality and diversity, and to being a family where everyone can be themselves. We are committed to continuous improvement in how representative we are of our local communities, including gender, ethnicity, religion, age, and all other aspects of diversity.

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We offer family friendly, flexible working arrangements, and staff networks to provide a supportive environment in the workplace where members can receive peer to peer support.

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The Charter Schools Educational Trust is committed to safeguarding the welfare of all children and young people and expects all its staff to share this commitment.